Privacy Policy

INTRODUCTION

At Bird of Paradise Resort we respect privacy and your rights to control your personal data.

This Privacy Policy describes the personal data we collect, and explains why we collect it, how we use it, and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use your personal data.

MARKETING

On our Bird of Paradise Resort website, you may sign up to receive communication about our products, services, promotions, offers, news, and events. When you sign up, we may collect personal data such as your name, mailing address, telephone number, email address and date of birth.

CUSTOMER CARE

If you call or email Bird of Paradise Resort, we may collect personal data such as your name, mailing address, telephone number, and email address. We use this information to assist you and to process and/or review your transaction. Bird of Paradise Resort does not store your payment card information unless you choose to include it in your “My Account”.

INFORMATION WE COLLECT BY AUTOMATED MEANS

Cookies: Cookies are files that contain information about your general Internet usage, and are stored on the hard drive of your device. From these cookies we may collect information about your browser, including, where available, your IP address, operating system and browser type, for system administration. Cookies help us to improve our website and to deliver a better and more customized service.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the website or to avail yourself of some of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to our website.

USE OF YOUR PERSONAL DATA

We use the information we collect from our customers for various purposes, including to:
process transactions; send communications to you about our products, services, promotions, offers, news, and events; improve our website, events, customers shopping experience, and quality of service; prevent and detect fraud and abuse; respond to requests for information or services; communicate with you about changes to our website; comply with our legal obligations, policies, and procedures; and otherwise for internal administrative and analytics purposes.

We will not sell your personal data to any third party. We may share your information under certain circumstances with business partners that help the website function or assist us in fulfilling your order.

OTHERS WITH WHOM WE MAY SHARE YOUR INFORMATION

We may also disclose your personal data when legally required to do so, to cooperate with legal proceedings, law enforcement, court orders, laws, regulations, or other legal obligations, or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Privacy Policy, or agreements with third parties, for crime-prevention purposes, or to protect against misuse or unauthorized use of our Websites.

By using our website and providing personal data to Bird of Paradise Resort, you consent to the terms of this Privacy Policy and the collection, use, maintenance, transfer to and processing of your personal data in the United States or other countries or territories, and we use this consent as the legal basis for that data transfer.

REMOVAL FROM MARKETING LIST

To be removed from our marketing list, please click the unsubscribe button found at the bottom of any of the emails that we send you. If you have set up “My Account,” you can also go to the “email preferences” section of your account and modify your subscription settings. Please allow us at least ten (10) business days from when the request was received to complete the removal, as some of our promotions may already be in process before you submit your request.

CHILDREN’S PRIVACY

Our website is not intended for children. We do not intentionally collect any personal data from children under the age of sixteen and will dispose of any such information if we become aware that it has been provided to us.

RETENTION OF PERSONAL DATA

Bird of Paradise Resort will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the website and your products or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Policy and our internal retention guidelines.

Despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we use commercially reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We may, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

Spoofing and Phishing:

Spoofing and phishing are common Internet scams. These may occur when you receive an email from what appears to be a legitimate source requesting personal data from you. Please be aware that Bird of Paradise Resort will never send you an email requesting you to verify payment card or bank information. If you ever receive an email that appears to be from us requesting such information from you, do not respond to it, and do not click on any links appearing in the email. Instead, please forward the email to us at sales@birdofparadiseresort.com, as we will endeavor to investigate all instances of possible online fraud.

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